Payment options available to players at our casino
We take payments by card, electronic wallets, bank transfers and Bitcoin for casino deposits, and each method has its own minimum amounts, processing periods and charges. For a convenient payment by card, our mastercard casino service accepts Mastercard cards through the secure payment page, subject to regional availability and account eligibility.
| Payment method | Example minimum amount to deposit | Typical processing time | Fee |
|---|---|---|---|
| Cards | 10 EUR | Instant to 2 business days | No casino fee; issuer charges may apply |
| E-wallets | 10 EUR | Instant to 24 hours | No casino fee; provider charges may apply |
| Bank wire transfer | 50 EUR | 1–3 business days | No casino fee; bank charges may apply |
| Bitcoin | 0.0002 BTC | Network confirmation required | No casino fee; network charges may apply |
We position the supported methods before you select a deposit option, and we do not promise that each method will be offered in each country. Third-party providers, card issuers and banking institutions may impose fees or delays that are outside our control.
Choosing a suitable method
- Cards and supported e-wallets usually provide the fastest route for smaller deposits.
- Bank transfers suit players who prefer a direct transfer from a bank account and can accommodate longer processing times.
- Bitcoin deposits depend on blockchain confirmations, so network congestion may affect availability.
Our player balance is recorded in the account currency chosen during registration, while payment processors may convert funds into their own settlement currency. We recommend reviewing the currency, amount and provider terms prior to confirming a transaction.
How deposits and withdrawals progress
Each deposit moves through selection, authorization and balance confirmation, while withdrawals pass through request review, verification and payment release. We display the status within your account so you can tell a pending request apart from a completed transaction.
| Transaction | Stage 1 | Stage 2 | Stage 3 |
|---|---|---|---|
| Deposit | Select method and amount | Authorize payment | Credit the casino balance |
| Withdrawal | Request eligible amount | Complete account and payment checks | Release funds to the verified destination |
We do not consider a submitted request an immediate payment guarantee. A withdrawal can remain pending while a payment partner confirms ownership or while an extra account check is required. We set out any defined delay via the account support channel.
Account checks and secure records
Account checks help us safeguard your money and limit unauthorized activity. We may ask for identification, proof of address, payment ownership documents or matching account information, depending on the transaction and relevant requirements.
We use the information you provide to match the name on your account with us with the name on the payment method. Consistent details reduce the likelihood of a withdrawal hold and help our payment team resolve discrepancies more efficiently.
- We may request verification before a first withdrawal or after a change in payment destination.
- We may compare transaction references and confirm that the deposit method is also eligible for withdrawals.
Deposit limits and payment planning
By applying the limits configured for your region and payment option, our account system helps you manage casino using. Limits may apply to a single transaction also as daily or weekly totals. The available limits appear with the relevant method before confirming.
We recommend setting aside a payment budget that does not overlap with essential household expenses. If a bonus requires a deposit, the qualifying amount and any wagering condition are explained before you opt in, keeping the bonus terms clear.
Currency and amount checks
The team that supports our players can clarify the supported account currency, but your bank or wallet provider determines any exchange rate. A requested withdrawal amount is not changed following conversion between currencies unless you confirm it.
Withdrawal checks and payout timing
Withdrawals require a verified destination that belongs to you and meets our account-security requirements. We review the requested amount, available balance, payment option status and any outstanding account checks before releasing funds.
Payout timing varies according to the particular method. Card and e-wallet withdrawals may be processed inside the displayed range, while bank transfers can take additional business days after release. Bitcoin payouts depend on confirmations on the network and the address validity check.
You can monitor the request in your account record, but our team cannot guarantee a completion time that is controlled by an external provider. If a payment fails or is returned, we set out whether the amount can be reused, corrected or withdrawn to another eligible destination.
Payment security and data protection
We use encryption and access controls around payment-applicable information, and we limit internal access to staff who need it for account administration or payment support. An unsolicited message will never ask you to provide a full card number, password or recovery phrase.
Our security procedures help protect records of transactions, but you must in addition safeguard your devices and payment credentials. Use a unique casino password, keep your contact details live and contact us through the official account support route when something appears unfamiliar.
Records we retain
We hold the information necessary to process payments, satisfy related account obligations and investigate unusual account activity. Records may include the payment reference, amount, currency, payment status and verification outcome, with access restricted for security purposes.
Support for payment questions
Our payment customer support team can clarify transaction stages, eligible methods, verification requests and provider processing times. Have the transaction reference, approximate amount, payment method and date ready before you contact us, allowing us to identify the relevant record.
We respond using the account support channel and do not request passwords or complete payment credentials. A direct explanation of the issue helps us distinguish an issuer decline, provider delay, address error or pending account check without asking you to repeat information unnecessarily.
A clear approach to casino payments
Practical payment options are accompanied by transparent transaction stages, account checks and direct support in our service. Our casino policies aim to make deposits, withdrawals, bonuses and balance records easy to understand while allowing payment processors and banking networks to follow their own procedures.
Check the amount, currency, fee information and destination details prior to confirming, and contact our team whenever a transaction status needs clarification.
